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M&I Electric Far East Pte Ltd has created a website featuring links to engage with the public. This page serves to inform visitors about our policies concerning the collection, use, and disclosure of Personal Information for those who choose to contact M&I Electric Far East and/or provide their contact information on our website.
By opting to use our products or services, you consent to the collection and usage of information in accordance with this policy. The Personal Information we gather is utilized for enhancing and providing our products and services. We will not use or share your information with any third parties except as outlined in this Privacy Policy.
The terms in this Privacy Policy carry the same meanings as those in our Terms and Conditions, which can be found on our website unless stated otherwise in this Privacy Policy.

Information Collection and Use

To enhance your experience while using our product or service, we may ask you to provide specific personally identifiable information. Typically, M&I Electric Far East Pte Ltd gathers Personal Data either directly from you or from your authorized representatives (i.e. individuals you have authorized, or those who have been properly identified as you or your authorized representative according to our current security procedures), from third parties, from publicly accessible sources, or through our website (or any of our other online platforms, including Facebook) in the following ways:

  • when you provide your Personal Data to us for any other reasons.
    If you give us any Personal Data concerning a third party (e.g. information about your spouse, children, parents, and/or employees), by submitting such information, you confirm that you have obtained the consent of that third party to provide us with their Personal Data for the relevant purposes.
    You should ensure that all Personal Data sent to us is complete, accurate, true, and correct. Your failure to do so may hinder our ability to provide you with the Products and Services you have requested.
  • when you fill out a form to register as a customer on our website or any other forms related to our Products and Services
  • when you engage with us, for instance, through phone calls, letters, in-person meetings, and emails;
  • when you utilize some of our services, such as websites and applications, including creating any online accounts with us;
  • when you ask us to reach out to you, or to add you to an email or other mailing list;
  • when you reply to our promotions, initiatives, or any request for additional Personal Data;
  • when you are contacted by, and respond to, our marketing representatives and customer service team;
  • when we receive referrals from business partners and third parties, for example, if you have been referred by them; or

Purposes for the collection, use and disclosure of personal data.

M&I Electric Far East may gather, utilize, and share your Personal Data for the following reasons:

  • responding to your inquiries and requests;
  • addressing complaints and managing requests and inquiries;
  • avoiding, identifying, and investigating criminal activity, as well as analyzing and managing business risks;
  • providing media announcements and responses;
  • monitoring or recording phone calls and interactions with customers for quality assurance, employee training, performance evaluation, and identity verification;
  • arranging promotional events;
  • legal purposes (including but not limited to seeking legal advice and resolving disputes);
  • conducting investigations related to disputes, billing, or fraud;
    Where permitted by the Personal Data Protection Act (the “Act”) and in accordance with any relevant laws, your Personal Data may be shared, for Additional Purposes of M&I Electric Far East, with vendors or other third-party service providers in relation to promotions, Products, and Services offered by M&I Electric Far East.

Log Data

We would like to notify you that each time you use our Product or Service, in the event of a website error, we gather data and information (via third-party products) on your device known as Log Data. This Log Data may encompass details such as your device's Internet Protocol (“IP”) address, device name, operating system version, the app's configuration while using our Service, the date and time of your Service usage, and other related statistics.

Service Providers

We might engage third-party companies and individuals for the following purposes:

  • To help us with our Product and Service;
  • To deliver the Product and Service on our behalf;
  • To carry out services related to the Product and Service; or
  • To aid us in understanding how our Product and Service is utilized.
    We wish to inform users of this Product and Service that these third parties can access your Personal Information. This access is necessary for them to carry out the tasks assigned to them on our behalf. However, they are required to keep this information confidential and not use it for any other purposes.

Security

We appreciate your confidence in sharing your Personal Information with us, and we are committed to employing commercially reasonable methods to safeguard it. However, please keep in mind that no transmission method over the internet or electronic storage technique is entirely secure and dependable, and we cannot assure its complete security.

Links to the other sites

This Service might include links to other websites. By clicking on a third-party link, you will be taken to that site. Please be aware that we do not operate these external sites. Consequently, we highly recommend that you examine the Privacy Policy of these websites. We have no authority over and accept no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Withdrawal of Consents

If you would like to revoke your consent for us to send you sales, marketing, or promotional information through a particular method, please let us know in the following ways:

  • To unsubscribe from promotional emails: please click the “Unsubscribe” link found in the promotional emails; and
  • To withdraw consent for receiving promotional materials by post: please email us with “PERSONAL DATA” in the subject line at our email address – sales@mielectric.com.sg.
    Please understand that once we confirm your request to withdraw consent for marketing or promotional communications, it may take up to thirty (30) days for this change to be processed in our systems. As a result, you might still receive marketing or promotional communications during this time. Additionally, even if you withdraw your consent for receiving marketing or promotional materials via a specific method, we may still reach out to you for other reasons related to the Products and Services you have requested or subscribed to with M&I Electric Far East Pte Ltd.
    Apart from what has been mentioned above, if you wish to withdraw any consent previously given regarding the collection, use, or disclosure of your Personal Data, please contact our Data Protection Officer (“DPO”) at sales@mielectric.com.sg. Be aware that withdrawing such consent may impact our ability to provide the Products and Services you have requested or may request in the future.

Changes to This Privacy Policy

Our Privacy Policy might be revised occasionally. Therefore, we recommend that you check this page regularly for any updates. We will inform you of any modifications by publishing the updated Privacy Policy here. These changes will take effect as soon as they are posted on this page.

Copyright

The content of this website is owned by M&I Electric Far East Pte Ltd © All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is not allowed except for the following:

  • you may print or download extracts to a local hard drive for personal and non-commercial use only
  • you may share the content with individual third parties for their personal use, provided you acknowledge the website as the source of the material
  • you are not permitted to distribute or commercially exploit the content without our explicit written permission. Additionally, you may not transmit it or store it in any other website or electronic retrieval system.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at +65 6741 278 or email sales@mielectric.com.sga

Thank you.